Privacy policy
At mad bxnny, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect when you visit madbxnny.com, place an order, contact us, or interact with our brand.
Information We Collect
We may collect information such as:
- your name
- email address
- phone number
- billing and shipping address
- order history
- account information
- messages or enquiries you send us
Payment information is securely processed by our payment providers. We do not normally store your full credit or debit card details.
We may also automatically collect information about how you use our website, including your IP address, browser, device, pages visited, and cookies.
How We Use Your Information
We use your information to:
- process and deliver your orders
- process payments and refunds
- provide customer support
- send order and shipping updates
- improve our website and products
- prevent fraud or misuse
- comply with legal requirements
- send marketing emails or offers if you have chosen to receive them
You can unsubscribe from marketing emails at any time.
Who We Share Information With
We may share information with trusted companies that help us run our store, including:
- payment providers
- shipping and fulfilment companies
- website and ecommerce platforms
- email and marketing providers
- analytics and advertising platforms
- professional advisors
We only share information where reasonably necessary to operate our business or where required by law.
We do not sell your personal information for money.
Cookies & Advertising
Our website may use cookies, pixels, and similar technologies to remember your preferences, understand website activity, and measure or personalise advertising.
This may include services provided by platforms such as Google, Meta, TikTok, or other advertising and analytics providers.
You can manage cookies through your browser or any cookie settings available on our website.
International Data
Some of our service providers may process or store information outside Indonesia.
Where this happens, we take reasonable steps to work with reputable providers and protect your information in accordance with applicable privacy laws.
Your Rights
Depending on applicable law, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion of your information
- withdraw consent
- unsubscribe from marketing
- ask how your information is being used
Certain information may need to be kept for legal, tax, fraud-prevention, or accounting purposes.
Data Security
We and our service providers use reasonable administrative, technical, and organisational measures to protect personal information.
However, no online system can be guaranteed to be completely secure.
Children
Our website is not intended for children to make purchases independently.
Where required by law, personal information relating to children will only be processed with appropriate consent from a parent or legal guardian.
Data Breaches
If a personal data breach occurs, we will take reasonable steps to investigate, limit the impact, and provide notifications where required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
For privacy questions or requests, contact:
mad bxnny
Website: madbxnny.com